UPDATED 24.02.2013. All posts are recovered. Big thanks to Fabian for help!
As you may have noticed, my sites and blog was off-line few last days. The cause of this problem was a disaster in datacenter of hosting company who hosted my sites. For this moment sites are online but some data was lost. So Part 2 and Part 3 of SLA series also was lost. I will try restore them in next few weeks.
My apologies for that and big “thanks” to JaguarPC company.
PS What’s why the Windows Cluster is better. Looking into migration of my sites to Azure…
This is not a technical article but some kind of news. With SLA feature you can create a “rule” how to apply SLA to SCSM’s objects like incidents or service request (or any other object). If you don’t know how to do that please welcome to Rodney’s blogposts series: Part 1, Part 2 and Part 3.
But many peoples ask the one question: can we pause SLA depend from status or anything else? For example, how to stop SLA timer if status of incident changed to Pending? Before this week all who answer on this question (me too) ask “No, it’s possible”. But in fact you can (but see the note and the end of this article).
Continue reading “Pause” SLA in SCSM 2012: Yes, you can
The good news: Advanced View Editor 2.0 for SCSM 2012 will be available at the end of this week. The bad news: will be available two different versions: free (Free Edition) and paid (Pro Edition). Get more information below.
Continue reading Advanced View Editor 2.0 for SCSM 2012 (#aveforscsm)
“Dear Anton Gritsenko,
Congratulations! We are pleased to present you with the 2012 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in System Center Cloud and Datacenter Management technical communities during the past year.”
Thanks everyone who participated! Special thanks to Alexey Zhuravlev who help me all time at way to MVP!