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Tip: How to debug your PowerShell script in SCSM workflow

Tip: How to debug your PowerShell script in SCSM workflow published on 4 Comments on Tip: How to debug your PowerShell script in SCSM workflow

How often are you faced with problem when your PowerShell script working fine when running under your account but doesn’t work in SCSM workflow? It can be dozens reasons why it’s doesn’t work: permission issue, workflow account’s settings is wrong and so on. Even debugging the native workflow (WPF created with Visual Studio) is not easy. But what about PowerShell?

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AVE management pack for SCSM Authoring Tool 2012

AVE management pack for SCSM Authoring Tool 2012 published on 1 Comment on AVE management pack for SCSM Authoring Tool 2012

As I mention before, to edit management pack with views created by AVE you need to download the MP file. I have been update links for download MP. Now you can always download the latest version of the AVE MP here:

AVE 2.0 and AVE 2.0 Pro MP Latest Version

All actual information about downloading the MP file for AVE 2.0 you can find on main site.

Fast post: Data loss at hosting company

Fast post: Data loss at hosting company published on 1 Comment on Fast post: Data loss at hosting company

UPDATED 24.02.2013. All posts are recovered. Big thanks to Fabian for help!

As you may have noticed, my sites and blog was off-line few last days. The cause of this problem was a disaster in datacenter of hosting company who hosted my sites. For this moment sites are online but some data was lost. So Part 2 and Part 3 of SLA series also was lost. I will try restore them in next few weeks.

My apologies for that and big “thanks” to JaguarPC company.

PS What’s why the Windows Cluster is better. Looking into migration of my sites to Azure…

SLA in SCSM 2012. Part 3. “Hidden” features and “pausing” SLA

SLA in SCSM 2012. Part 3. “Hidden” features and “pausing” SLA published on 21 Comments on SLA in SCSM 2012. Part 3. “Hidden” features and “pausing” SLA

In last two articles of SLA series I was wrote about storing of the SLA objects and describe how it’s works.Today it’s time to talk about some “hidden” features of the SLA management system in SCSM 2012. Most of this features are available out-of-box and supported by Microsoft but some of them are not.

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SLA in SCSM 2012. Part 2. How it’s works

SLA in SCSM 2012. Part 2. How it’s works published on 1 Comment on SLA in SCSM 2012. Part 2. How it’s works

imageIn Part 1 of this series I described objects model required for SLA management system in SCSM 2012. Now it’s time to figured out how all this things works.

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SLA in SCSM 2012. Part 1. Object model.

SLA in SCSM 2012. Part 1. Object model. published on 6 Comments on SLA in SCSM 2012. Part 1. Object model.

SLA management system in SCSM 2012 is one of the most powerful feature in contrast with SCSM 2010 where we can use only 24/7 SLA. But in this cycle of articles I don’t want to show you to setup SLA management in click-click-next guide. My goal is to show you how SLA management settings are stored, handled and worked. I hope what this will allow you to use all feature of the SLA management system in SCSM 2012.

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Configure the Kerberos for SCSM 2012 (SPN and delegation)

Configure the Kerberos for SCSM 2012 (SPN and delegation) published on 12 Comments on Configure the Kerberos for SCSM 2012 (SPN and delegation)

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SCSM 2012 use the Kerberos protocol to authenticate clients and servers and encrypt data inside of communication channel. The of main concept of the Kerberos protocol regarding Windows services is a Service Principal Names (SPN) records. If your SPN records absent or configured for wrong account\service name then you can except what some function will be work with issues or doesn’t work at all.

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Generate link to specified request offering or to Generic Request

Generate link to specified request offering or to Generic Request published on No Comments on Generate link to specified request offering or to Generic Request

This article describe how to generate link to specified request offering or to Generic Request on the Self-Service Portal. This can be helpful in email massages or on the custom portals\external systems. To do that you should complete two steps: get IDs of the Service Request and Request offering and generate link.

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Configure SMLets Beta 4 for working with Orchestrator

Configure SMLets Beta 4 for working with Orchestrator published on 9 Comments on Configure SMLets Beta 4 for working with Orchestrator

Today is XXI century and time of x64 systems. But not all of  products ready to this. As example – System Center 2012 Orchestrator. If someone miss last few month and didn’t know that I’m talking about then it will be surprise: all process inside System Center 2012 Orchestrator running as x86 process. And this is can be really the problem because registry and file paths for x64 and x86 are different.

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Changes in upcoming update of AVE for SCSM 2012

Changes in upcoming update of AVE for SCSM 2012 published on No Comments on Changes in upcoming update of AVE for SCSM 2012

imageAt the moment with AVE you can use two different way to set criteria: by Criteria Builder (standard component of the SCSM 2012) and with XML Editor (basic text editor). The reason of using two different ways is simple: Criteria Builder allow you to add criteria fast and without knowledge of XML but is has many limitations and in some case working not as expected.

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