New version of the Advanced View Editor fro SCSM 2012 is available on TechNet Gallery. Current version number: 2.0.1561.24.
Bug with date\time format for US UI settings and non-US regional settings
Exception raised if “check new data and display refresh bar” option is turned on
To fix affected view just open view for edit with new version and save it .
Steps to update management pack:
- Download new version from TechNet Gallery
- Import downloaded management pack to SCSM
One of the most “most voted” feature of the SCSM 2012 is the My Work Items. The problem is what you can create view targeted to WorkItem (or type projections targeted to WorkItem class) but in this case you can use properties only from WorkItem class (and parent classes). But most properties like Status, Categoty and so on are stored in child classes like Incident, ChangeRequest and other.
Continue reading AVE Pro: ‘My Work Items’ view
This is not a technical article but some kind of news. With SLA feature you can create a “rule” how to apply SLA to SCSM’s objects like incidents or service request (or any other object). If you don’t know how to do that please welcome to Rodney’s blogposts series: Part 1, Part 2 and Part 3.
But many peoples ask the one question: can we pause SLA depend from status or anything else? For example, how to stop SLA timer if status of incident changed to Pending? Before this week all who answer on this question (me too) ask “No, it’s possible”. But in fact you can (but see the note and the end of this article).
Continue reading “Pause” SLA in SCSM 2012: Yes, you can
When you create your own code to create new objects inside SCSM then soon or not but you’l get next exception just after calling Commt() method:
Cannot process extension elements as EnterpriseManagementObject. User EnterpriseManagementObjectProjection for all extension element CRUD operations.
What is that and why you get this?
Continue reading Error “Cannot process extension elements as EnterpriseManagementObject”